Refund Policy

Bloom Mixer reserves restaurants and builds tables to match the number of confirmed guests, so the refund terms depend on when you cancel.

1. Cancelling before applications close

You receive a full refund. You can cancel directly from My page.

2. Cancelling after applications close

Once applications close, we reserve restaurants and compose tables for the confirmed headcount, so the cost is incurred even if a seat goes empty. Cancellations for personal reasons after close are therefore non-refundable. This falls under Article 17(2) of the Korean E-Commerce Act (services confirmed by reservation where cancellation causes unrecoverable loss). This is also stated on the application and payment screens.

3. If we cannot open the dinner (not enough participants)

We tell you as early as we can and refund in full.

4. If our fault disrupts your attendance

Where a move, downsizing, or other issue on our side causes you trouble, we refund in full or in part depending on severity, and offer priority access to the next round.

How refunds are paid

Refunds return to your original payment method. Card refunds can take 3-7 business days depending on the issuer. Payments and refunds are processed by PortOne (Toss Payments).

This policy does not unfairly limit the right of withdrawal under the Korean Act on Consumer Protection in Electronic Commerce; the limitation in section 2 applies only within the scope of Article 17(2).

This is a courtesy translation. If it differs from the Korean text, the Korean text governs.

Effective: 2026-08-25.